All Courses

The Human Resource Management course will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers.

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. The key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

Through this Risk Assessment and Management course you will become aware of hazards and risk you didn’t realize were around your workplace. Identifying hazards through proper procedures will provide you the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

This is the ideal course for those in a leadership position or who need to make strategic decisions. Participants will learn about a series of strategic planning tools and see how each can provide a new perspective on a given business. The course includes examples and scenarios on how to use these tools as well as exercises on how to practice applying them.  

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in your social situations by learning how to express and interrupt social cues. You will create positive connections and increase your influence during social situations.

What does the phrase “emotional intelligence in the workplace” encompass? 

 There are five main areas of focus that are included in most studies:

- Self-awareness – of emotions and self-worth, and confidence in one’s abilities.

-  Self-regulation – of emotions, standards of honesty, and adaptability.

-  Motivation – drive to achieve goals, commitment, and initiative.

-  Empathy – high sense of diversity, compassion, and is driven to assist others.

-  Social Skills – skills in conflict management, communication, and leadership.

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided a set of skills in solution building and finding common ground. 
In the Conflict Resolution course, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

Thanks to the rise of technology and social media, the world of marketing and advertising has become bigger than ever. Unfortunately, this can cause any company to become confused or even intimidated about getting their product or service out into the market. But if we can learn the right strategies with the right tools, we can break into the marketing world without fear or hesitation

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

With our Administrative Office Procedures workshop, your participants will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations. 

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this course, participants will have a clear business plan outline and a well-defined business idea, laying the foundation for further market research, customer acquisition, and financial planning.

This mini-course is designed to equip participants with the knowledge and skills required to write an effective and compelling annual report. The course covers the essential components, best practices, and practical steps for drafting, structuring, and presenting an annual report that effectively communicates an organization's achievements, financial performance, and future outlook.

This mini course provides a focused and practical approach to enhancing communication skills for participants. Through four concise lessons, participants will learn the foundational principles of effective communication, Understand written and verbal communication techniques, and develop strategies for adapting to diverse workplace environments.

Through engaging lessons, hands-on activities, and real-life case studies, you’ll explore the core pillars of EI: self-awareness, self-management, social awareness, and relationship management. You’ll learn practical strategies to regulate emotions, handle stress, communicate effectively, and build stronger connections all essential for thriving in today’s fast-paced world.