Certificate in Emotional Intelligence

Certificate in Emotional Intelligence

What does the phrase “emotional intelligence in the workplace” encompass? 

 There are five main areas of focus that are included in most studies:

- Self-awareness – of emotions and self-worth, and confidence in one’s abilities.

-  Self-regulation – of emotions, standards of honesty, and adaptability.

-  Motivation – drive to achieve goals, commitment, and initiative.

-  Empathy – high sense of diversity, compassion, and is driven to assist others.

-  Social Skills – skills in conflict management, communication, and leadership.


50,000 USh
50000.0 UGX 50,000 USh
50,000 USh
Teacher
Administrator
Last Update 08/25/2023
Completion Time 4 hours 11 minutes
Members 0
Personal Development Paid Advanced
  • Module One: Getting Started
    • Workshop Objectives
  • Module Two: Introduction to Emotional Intelligence
    • Definition
    • History
    • Who Needs It?
    • Goals
    • Module Two: Review Questions
      10 xp
  • Module Three: Benefits
    • Reducing Anxiety and Stress
    • Conflict Resolution
    • Relationship Management
    • Overcoming Obstacles at Work
    • Module Three: Review Questions
      10 xp
  • Module Four: Social Skills
    • Building Rapport
    • Nonverbal Communication
    • Emotional Awareness
    • Empathetic Accuracy
    • Module Four: Review Questions
      10 xp
  • Module Five: Reducing Anxiety and Stress
    • Mindfulness
    • Changing Thoughts
    • Changing Actions
    • Long Term Relaxation Techniques
    • Module Five: Review Questions
      10 xp
  • Module Six: Conflict Resolution
    • Working as a Team
    • Ability to Change
    • Reverence
    • Big Picture
    • Module Six: Review Questions
      10 xp
  • Module Seven: Relationship Management
    • Effective Communication
    • Bringing Out the Best
    • Motivating
    • Influencing
    • Module Seven: Review Questions
      10 xp
  • Module Eight: Overcoming Obstacles at Work
    • Recognizing Failure
    • Admitting Failure
    • Learning from Failure
    • Implementing Changes
    • Module Eight: Review Questions
      10 xp
  • Module Nine: Building Rapport
    • Observing
    • Asking Questions
    • Listening
    • Finding Common Ground
    • Module Nine: Review Questions
      10 xp
  • Module Ten: Nonverbal Communication
  • Module Eleven: Emotional Awareness and Empathetic Accuracy
    • Why is it Important?
    • Cognitive
    • Emotional
    • Compassionate
    • Module Eleven: Review Questions
      10 xp
  • Module Twelve: Wrapping Up
    • Words from the Wise
    • End of Course Certification
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