All Courses

Certificate in Generating and validating business ideas
Certificate in Generating and validating business ideas

This e-course will teach you how to generate business ideas from scratch, starting with identifying a need in the market, to developing a solid plan for bringing your idea to life. You'll learn how to research your target audience, validate your idea, and create a viable business model.

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Certificate in Train the trainer
Certificate in Train the trainer

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you'll want to be prepared for the training that you do. Your participants will begin the process of becoming trainers themselves, and understand that training is a process where skills, knowledge, and attitudes are applied.

The Train-The-Trainer course will give all types of trainer's tools to help them create and deliver engaging, compelling workshops that will encourage trainees to come back for more. Skills such as facilitating, needs analyses, understanding participant’s needs, and managing tough topics will give your trainees what the need to become a trainer themselves.


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Certificate in Customer Service
Certificate in Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers.

The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.


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Certificate in Public Speaking
Certificate in Public Speaking

Through this course you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking course will give you some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.


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Certificate in Entrepreneurship
Certificate in Entrepreneurship

It is often said that entrepreneurs are the backbone of the nation. Anyone with the passion and drive can become a successful entrepreneur as long as the planning and execution are done well.


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Certificate in Executive and Personal Assistant Roles
Certificate in Executive and Personal Assistant Roles

Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.

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Certificate in Administrative Office Procedures
Certificate in Administrative Office Procedures

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

With our Administrative Office Procedures workshop, your participants will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations. 

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Certificate in Sales Fundamentals
Certificate in Sales Fundamentals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

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Certificate in Discover your purpose
Certificate in Discover your purpose

Have you ever asked yourself why you’re I here or what you’re meant to do? It’s the age-old question: “What is my purpose in life?”

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Certificate in Facilitation Skills
Certificate in Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

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How to write an annual report
How to write an annual report

This mini-course is designed to equip participants with the knowledge and skills required to write an effective and compelling annual report. The course covers the essential components, best practices, and practical steps for drafting, structuring, and presenting an annual report that effectively communicates an organization's achievements, financial performance, and future outlook.

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Understanding Workplace Communications
Understanding Workplace Communications

This mini course provides a focused and practical approach to enhancing communication skills for participants. Through four concise lessons, participants will learn the foundational principles of effective communication, Understand written and verbal communication techniques, and develop strategies for adapting to diverse workplace environments.

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Emotional Intelligence
Emotional Intelligence

Through engaging lessons, hands-on activities, and real-life case studies, you’ll explore the core pillars of EI: self-awareness, self-management, social awareness, and relationship management. You’ll learn practical strategies to regulate emotions, handle stress, communicate effectively, and build stronger connections all essential for thriving in today’s fast-paced world.

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