Certificate in Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

100,000 USh

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Teacher	Dr. Noeline Kirabo
Last Update	08/17/2024
Completion Time	8 hours 30 minutes
Members	0

Course
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Advanced Professional Development Paid

Module One: Getting Started
- Workshop Objectives
- What is Facilitation?
Module Two: Understanding Facilitation
- What is a Facilitator?
- When is Facilitation Appropriate?
- Case Study
- Module Two: Review Questions
  
  10 xp
Module Three: Process vs. Content
- About Process
- About Content
- A Facilitator’s Focus
- Case Study
- Module Three: Review Questions
  
  10 xp
Module Four: Laying the Groundwork
- Choosing a Facilitated Approach
- Planning for a Facilitated Meeting
- Collecting Data
- Case Study
- Module Four: Review Questions
  
  10 xp
Module Five: Tuckman and Jensen’s Model of Team Development
- Stage One: Forming
- Stage Two: Storming
- Stage Three: Norming
- Stage Four: Performing
- Case Study
- Module Five: Review Questions
  
  10 xp
Module Six: Building Consensus
- Encouraging Participation
- Gathering Information
- Presenting Information
- Synthesizing and Summarizing
- Case Study
- Module Six: Review Questions
  
  10 xp
Module Seven: Reaching a Decision Point
- Identifying the Options
- Creating a Short List
- Choosing a Solution
- Using the Multi-Option Technique
- Case Study
- Module Seven: Review Questions
  
  10 xp
Module Eight: Dealing with Difficult People
- Addressing Disruptions
- Helping the Group Resolve Issues on Their Own
- Case Study
- Module Eight: Review Questions
  
  10 xp
Module Nine: Addressing Group Dysfunction
- Using Ground Rules to Prevent Dysfunction
- Restating and Reframing Issues
- Getting People Back on Track
- Case Study
- Module Nine: Review Questions
  
  10 xp
Module Ten: Intervention
- About Intervention
- When to Intervene
- Levels of Intervention
- Case Study
- Module Ten: Review Questions
  
  10 xp
Module Eleven: Intervention Techniques
- Using Your Processes
- Boomerang it Back
- ICE It: Identify, Check for Agreement, Evaluate How to Resolve
- Case Study
- Module Eleven: Review Questions
  
  10 xp
Module Twelve: Wrap up
- Words from the wise
- Certificate in Facilitation Skills

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