Certificate in Sales Fundamentals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

150,000 USh

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Teacher	Administrator
Last Update	01/25/2024
Completion Time	4 hours 48 minutes
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Course
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Professional Certification Paid

Module One: Getting Started
- Workshop Objectives
Module Two: Understanding the Talk
- Types of Sales
- Common Sales Approaches
- Glossary of Common Terms
- Module Two: Review Questions
  
  10 xp
Module Three: Getting Prepared to Make the Call
- Identifying Your Contact Person
- Performing a Needs Analysis
- Creating Potential Solutions
- Module Three: Review Questions
  
  10 xp
Module Four: Creative Openings
- A Basic Opening for Warm Calls
- Warming up Cold Calls
- Using the Referral Opening
- Module Four: Review Questions
  
  10 xp
Module Five: Making Your Pitch
- Features and Benefits
- Outlining Your Unique Selling Position
- The Burning Question That Every Customer Wants Answered
- Module Five: Review Questions
  
  10 xp
Module Six: Handling Objections
- Common Types of Objections
- Basic Strategies
- Advanced Strategies
- Module Six: Review Questions
  
  10 xp
Module Seven: Sealing the Deal
- Understanding When It’s Time to Close
- Powerful Closing Techniques
- Things to Remember
- Module Seven: Review Questions
  
  10 xp
Module Eight: Following Up
- Thank You Notes
- Resolving Customer Service Issues
- Staying in Touch
- Module Eight: Review Questions
  
  10 xp
Module Twelve:Wrapping up
- Words from the Wise
- Parking Lot
Module Nine: Setting Goals
- Action Plans and Evaluations
- The Importance of Sales Goals
- Setting SMART Goals
- Module Nine: Review Questions
  
  10 xp
Module Ten: Managing Your Data
- Choosing a System That Works for You
- Using Computerized Systems
- Using Manual Systems
- Module Ten: Review Questions
  
  10 xp
Module Eleven: Using a Prospect Board
- The Layout of a Prospect Board
- How to Use Your Prospect Board
- A Day in the Life of Your Board
- Module Eleven: Review Questions
  
  10 xp
- End of Course Certification

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