Certificate in Executive and Personal Assistant Roles

Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.

150,000 USh

Buy Now

Teacher	Administrator
Last Update	08/25/2023
Completion Time	4 hours 8 minutes
Members	0

Course
Reviews

Professional Certification Paid

Module One: Getting Started
- Workshop Objectives
Module Two: Working with Your Manager
- Adapting to Their Style
- Getting Your Responsibilities Defined
- When to Take the Initiative
- Module Two: Review Questions
  
  10 xp
Module Three: Administrative Soft Skills
- Social Intelligence
- Basic Business Acumen
- Office Management
- Active Listening
- Module Three: Review Questions
  
  10 xp
Module Four: Effective Time Management
- Calendar Management
- Prepare for Changes and Surprises
- Keeping Others on Track
- Urgent / Important Matrix
- Module Four: Review Questions
  
  10 xp
Module Five: Meeting Management
- Creating an Agenda
- Keeping Minutes
- Keeping the Meeting on Time
- Variations for Large and Small Meetings
- Module Five: Review Questions
  
  10 xp
Module Six: Tools of the Trade (I)
- Email Protocol
- Office Machinery
- Computer and Software Skills
- Communication Skills
- Module Six: Review Questions
  
  10 xp
Module Seven: Tools of the Trade (II)
- Phone and Voicemail Etiquette
- Word Processing
- Business Writing
- Internet Research
- Internet Research
- Module Seven: Review Questions
  
  10 xp
Module Eight: Being an Effective Gatekeeper
- Filtering Data and Information
- Learn to Say No
- Dealing with Difficult People
- Recognize the Tricks
- Module Eight: Review Questions
  
  10 xp
Module Nine: Organizational Skills
- Prioritizing Your Workload
- Goal Setting
- Plan for Tomorrow, Today
- Staying on Track
- Module Nine: Review Questions
  
  10 xp
Module Ten: Confidentiality Guidelines
- Your Confidentiality Duty
- Be Diplomatic and Discreet
- Keeping Data Secure
- What to Do in Sticky Situations
- Module Ten: Review Questions
  
  10 xp
Module Eleven: Special Tasks
- Project Management
- Trade Shows
- Interacting with Clients
- Social Media Management
Module Twelve: Wrapping Up
- Words from the Wise
- End of Course Certification

There are no comments for now.