Certificate in Sales Fundamentals for Entry Level Success

Sales is one of the most transferable and in-demand skills in the job market today. Whether you’re a fresh graduate looking for your first job, an undergraduate preparing for work-life, or an out-of-school youth seeking direction, this course will give you the tools to step into sales roles with readiness and purpose.

Private Course

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Teacher	Dr. Noeline Kirabo
Last Update	08/20/2025
Completion Time	11 hours 5 minutes
Members	16

Course
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- Course overview
Module one
- Introduction
- What is sales?
- Sales mindset self assessment
- Sales personality self assessment
- Sales super power assessment
Module two
- Introduction
- Who is a customer?
- Customer persona & Customer Journey
- Reflection
- Understanding buyer psychology
Module three
- Introduction
- What is a sales process?
- Reflection
- Assessing prospects in the sales process
Module four
- Introduction
- Why communication is core to Sales
- Reflection
- Sales communication style self assessment
- Temperaments
- Temperament self assessment
- How culture influences sales communication
- Reflection
Module five
- Introduction
- Product knowledge
- Value selling & pitching
- Reflection
- Customer Value: Benefit Assessment
Module six
- Introduction
- What are objections?
- Reflection
- What is the objection curve?
- Tools
Module Seven
- Introduction
  
  New
- Closing sales
  
  New
- Reflection
  
  New
- Upselling and cross selling
  
  New

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