Certificate in Sales Fundamentals

Certificate in Sales Fundamentals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

100,000 USh
100000.0 UGX 100,000 USh
100,000 USh
Teacher
Administrator
Last Update 01/25/2024
Completion Time 4 hours 48 minutes
Members 0
Professional Certification Paid
  • Module One: Getting Started
    • ​
      Workshop Objectives
  • Module Two: Understanding the Talk
    • ​
      Types of Sales
    • ​
      Common Sales Approaches
    • ​
      Glossary of Common Terms
    • Module Two: Review Questions
      10 xp
  • Module Three: Getting Prepared to Make the Call
    • ​
      Identifying Your Contact Person
    • ​
      Performing a Needs Analysis
    • ​
      Creating Potential Solutions
    • Module Three: Review Questions
      10 xp
  • Module Four: Creative Openings
    • ​
      A Basic Opening for Warm Calls
    • ​
      Warming up Cold Calls
    • ​
      Using the Referral Opening
    • Module Four: Review Questions
      10 xp
  • Module Five: Making Your Pitch
    • ​
      Features and Benefits
    • ​
      Outlining Your Unique Selling Position
    • ​
      The Burning Question That Every Customer Wants Answered
    • Module Five: Review Questions
      10 xp
  • Module Six: Handling Objections
    • ​
      Common Types of Objections
    • ​
      Basic Strategies
    • ​
      Advanced Strategies
    • Module Six: Review Questions
      10 xp
  • Module Seven: Sealing the Deal
    • ​
      Understanding When It’s Time to Close
    • ​
      Powerful Closing Techniques
    • ​
      Things to Remember
    • Module Seven: Review Questions
      10 xp
  • Module Eight: Following Up
    • ​
      Thank You Notes
    • ​
      Resolving Customer Service Issues
    • ​
      Staying in Touch
    • Module Eight: Review Questions
      10 xp
  • Module Twelve:Wrapping up
    • ​
      Words from the Wise
    • ​
      Parking Lot
  • Module Nine: Setting Goals
    • ​
      Action Plans and Evaluations
    • ​
      The Importance of Sales Goals
    • ​
      Setting SMART Goals
    • Module Nine: Review Questions
      10 xp
  • Module Ten: Managing Your Data
    • ​
      Choosing a System That Works for You
    • ​
      Using Computerized Systems
    • ​
      Using Manual Systems
    • Module Ten: Review Questions
      10 xp
  • Module Eleven: Using a Prospect Board
    • ​
      The Layout of a Prospect Board
    • ​
      How to Use Your Prospect Board
    • ​
      A Day in the Life of Your Board
    • Module Eleven: Review Questions
      10 xp
    • End of Course Certification
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