150,000 USh
150000.0 UGX 150,000 USh
150,000 USh
Teacher
Dr. Noeline Kirabo
Last Update 08/25/2023
Completion Time 3 hours 47 minutes
Members 0
Personal Paid Development Advanced
  • Module One: Getting Started
    • Workshop Objectives
  • Module Two: An Introduction to Conflict Resolution
    • What is Conflict?
    • What is Conflict Resolution?
    • Understanding the Conflict Resolution Process
    • Module Two: Review Questions
      10 xp
  • Module Three: Conflict Resolution Styles with the Thomas-Kilmann Instrument
    • Collaborating
    • Competing
    • Compromising
    • Accommodating
    • Avoiding
    • Module Three: Review Questions
      10 xp
  • Module Four: Creating an Effective Atmosphere
    • Neutralizing Emotions
    • Setting Ground Rules
    • Choosing the Time and Place
    • Module Four: Review Questions
      10 xp
  • Module Five: Creating a Mutual Understanding
    • What Do I Want?
    • What Do They Want?
    • What Do We Want?
    • Module Five: Review Questions
      10 xp
  • Module Six: Focusing on Individual and Shared Needs
    • Finding Common Ground
    • Building Positive Energy and Goodwill
    • Strengthening Your Partnership
    • Module Six: Review Questions
      10 xp
  • Module Seven: Getting to the Root Cause
    • Examining Root Causes
    • Examining Root Causes
    • Creating a Cause and Effect Diagram
    • Creating a Cause and Effect Diagram
    • The Importance of Forgiveness
    • Identifying the Benefits of Resolution
    • Module Seven: Review Questions
      10 xp
  • Module Eight: Generating Options
    • Generate, Don’t Evaluate
    • Creating Mutual Gain Options and Multiple Option Solutions
    • Digging Deeper into Your Options
    • Module Eight: Review Questions
      10 xp
  • Module Nine: Building a Solution
    • Creating Criteria
    • Creating a Shortlist
    • Choosing a Solution
    • Building a Plan
    • Module Nine: Review Questions
      10 xp
  • Module Ten: The Short Version of the Process
    • Evaluating the Situation
    • Choosing Your Steps
    • Creating an Action Plan
    • Using Individual Process Steps
    • Module Ten: Review Questions
      10 xp
  • Module Eleven: Additional Tools
    • Stress and Anger Management Techniques
    • The Agreement Frame
    • Asking Open Questions
  • Module Twelve: Wrapping Up
    • Words from the Wise
    • End of Course Certification